Thill Fulfillment Technology Direct Response Magazine

Thill Inc. Talks OMS with Response Magazine

This article on order management systems (OMS) originally appeared in Response Magazine. You can view the original article here. Getting What You Need From Your Vendor’s Order Management System (OMS) by R. Todd Thill | Feb 1, 2018 When you run a business, you make a lot of decisions that impact your reputation and bottom…

Thill Inc Fulfillment

What Is Customer Service?

What is customer service? Have you ever really sat down and thought: What is customer service?  We can envision what good customer service experience is, but those will be as different as each individual. In a nutshell, customer service is giving your customers the best service possible. So what is customer service to you? Are…