Order Management
Our order management software (OMS) gives you the versatility and advanced technology you need to be successful on your terms.
You can customize your campaign across each and every channel – direct response, e-commerce, catalog, retail and multi-level marketing. You can offer complex multi-item orders, continuity programs, multi-pay programs, standing orders – you name it!
Plus, you get detailed reporting about how your products are performing in each channel. You can even integrate that information with media results. Meaningful information lets you evaluate how every aspect of your business is affecting your campaign.
Whether you are a traditional brick & mortar, click & mortar or eCommerce, we have a solution that will work for you.
Thill Inc’s Superior Order Management
Unleash industry-best order management with Thill Inc’s BiBi Solutions. Our premier software centralizes your ecommerce, retail, and subscription box orders into one seamless system. Thill Inc’s BiBi Solutions allows us to tailor our services to meet your every need, from order inception to explicit fulfillment. We offer an array of tools to ensure unparalleled customer service for all your esteemed partners on every order source.
Simplify Multiple Orders For shipping to the same address, BiBi Solutions cleverly alerts users to merge orders into a single dispatch. We ensure the integrity of each order remains intact. Navigate the world of logistics effortlessly with Thill Inc’s solution.
Effortless Order Splitting Shipping items from various locations? That’s not an issue with Thill Inc. Our BiBi Solutions allows you to divide orders into multiple dispatches. Alternatively, split orders and ship as inventory becomes accessible for each item. It’s a solution made for your convenience.
Customizable Order Filters and Insights Thill Inc’s BiBi Solutions provides powerful filters that enable you to view orders based on your chosen criteria. Your orders are readily available in a blink with insights that pinpoint those needing additional assistance, ensuring they reach their shipping stations promptly.
Color-Coded Order Statuses
Keep track of your orders with ease. Our color-coded labels categorize orders based on their current status. This intuitive feature makes it simple to identify orders that may require additional attention.
Editable Order Details
Because sometimes, details change. Our system allows you to modify order details, even post-import, including address, payment, item specifics, and order notes.
Unrivaled Order Management Reporting
Thill Inc’s use of BiBi Solutions offer you a sharp view of all vital data. Review, filter, and export required data, be it individual or grouped. Our reports come with summary and detail sections for your convenience. If things don’t seem right, delve deeper to understand why.
Real-Time Order Insights and Assignments
Our reports provide a real-time view of orders that have been imported or created in BiBi Solutions. It’s a swift way to view un-shipped orders and their status, while those assigned but un-shipped are displayed to ensure the warehouse is aware of upcoming volume.
Thorough Shipment Reports
Our system provides comprehensive shipment records. These reports aid in understanding what has been shipped, by which channel, date, warehouse, or order source.
Flexible and Advanced Management Tools
Our Order Management Software (OMS) provides you with the versatility and advanced technology your business needs to thrive. You can fine-tune your campaign across all channels, offer complex multi-item orders, continuity programs, standing orders, and more!
In-depth and meaningful reporting allows you to discern product performance across channels and integrate such data with media results. With Thill Inc’s BiBi Solutions, every aspect of your business is carefully analyzed to create the perfect campaign.
Multi-Channel
It’s not only about how you receive orders into an Order management System (OMS), it’s also about functionality for you and options for your customers to keep them happy.
Order Placement Options
- Complex Multi-item Orders
- Continuity Programs
- Subscriptions (Boxes, Kits and Other Services)
- Multi-Pay Programs
- Standing Orders
- Up Sells / Add-Ons
- And Others
We want you to be able to focus on the promotion and growth of your product or business and you can’t do that without information. The best way to help you manage your business is by providing you the real-time data you need.
Order Placement Options
Marketing
- Traditional Media (Print, Radio & Television)
- Telemarketing
- Social Media
- Chat
Order Tracking
- Incoming Orders
- Shipping
- Returns
- Product Refurbishment
- Cancellations
- Decline Orders
Inventory Management
- Real-time Inventory
- Warning of Low Inventory